Oliver (by Consort Labs)

Never Miss
Another
Call

Your firm's always-on AI receptionist answering every call, qualifying every lead, and updating your systems. Day and night.

Call Oliver: (916) 473-2881 Speak with the team
Available 24 / 7 / 365
No missed leads
HIPAA & SOC 2 compliant
The Problem

Your firm is losing clients it never knew it had

Three moments every law firm faces, and the revenue that slips away with each one.

After hours...
voicemail jail

A potential client calls at 7 PM with an urgent legal matter. They get voicemail. By morning, they've already hired someone else.

In a deposition...
voicemail jail

You're locked in the room. The phone rings. Your best attorneys can't stop for every call, but every unanswered call could be your next major client.

Front desk overwhelmed...
voicemail jail

Your receptionist is juggling three tasks at once. The caller waits, then hangs up, and dials the next firm on their list.

Why Oliver

Built for law offices.

Oliver is purpose-built for the legal intake process.

Always On

Oliver answers every call 24 hours a day, 7 days a week. No holidays, no lunch breaks, no sick days, ever.

No Busy Signal, Ever

Oliver handles multiple simultaneous calls (10+). Every caller gets answered, even on your busiest day.

Built for Legal Intake

Oliver understands practice areas, urgency levels, and how to ask the right questions to properly qualify a new client inquiry.

Sounds Like Your Firm

Fully customizable to your firm's name, style, scripts, and intake procedures. Oliver represents you, your way.

Integrates with Clio

Oliver syncs with Clio and other legal practice management tools so every lead is captured and logged automatically.

Every Call, Summarized

After each call, Oliver delivers a structured brief: caller name, matter type, urgency, and recommended next steps.

How It Works

From ring to record in minutes

Oliver runs silently in the background, handling calls without interrupting your day.

A call comes in

Any time of day or night, Oliver picks up instantly (first ring). No hold music, no voicemail jail.

Oliver answers and qualifies

Oliver greets the caller by your firm's name, collects their information, assesses urgency, and schedules a follow-up consultation.

Records updated automatically

Oliver syncs the caller's details directly to Clio or your practice management software (no manual data entry needed).

You get a summary

A structured brief: caller name, matter type, outcomes, and next steps... ready and waiting when you're available.

Questions

What attorneys ask us

Is Oliver really AI, or just a recording?
Oliver is a fully conversational AI voice agent, not a menu tree or pre-recorded script. Oliver listens, responds dynamically, and handles follow-up questions from callers in real time, just like a trained legal receptionist would.
Can Oliver give legal advice?
No, and by design. Oliver's role is to qualify callers and capture leads, not to provide legal guidance. Oliver will always make clear that an attorney will follow up, and will never substitute for professional legal counsel.
What about client confidentiality?
Oliver is built on HIPAA-compliant, GDPR-compliant, and SOC 2 Type I and Type II certified infrastructure. Your clients' information is handled with the same care and discretion your practice demands.
How long does setup take?
Most firms are up and running within one to four weeks, depending on the complexity of your intake process. Our team handles the full configuration and testing, you review and approve the final configuration (e.g., scripts and prompts) before Oliver takes a single call.
Can I customize what Oliver says?
Yes. Oliver is fully scriptable: your firm name, your preferred tone, your intake questions, etc. We work with you to make Oliver sound like a natural extension of your team, not a generic answering service.
Get Started

Your next client
is calling right now.

Talk to Oliver directly, or schedule time with the Consort Labs team to see what a custom setup looks like for your practice.

Call Oliver — (916) 473-2881 Speak with the team